Coverage: Generate More Revenue

COVERAGE

Generate more revenue.

Prevent revenue from slipping through the cracks when your team members are out-of-office with backup queues and coverage plans.

Explore features

COVERAGE

Generate more revenue.

Prevent revenue from slipping through the cracks when your team members are out-of-office with back queues and coverage plans.

Explore features

Prevent revenue leakage and increase new sales opportunities.

Backup Queues

There are 3 types of backup queues:

Dedicated
Distributed
Buddy

Your customers will love the immediate help, your leads will stay hot, and your volume of new sales opportunities will increase as your at-work employees pick up the slack for their vacationing peers.

Follow up with every customer and increase pipeline coverage.

Optimized Workloads

Incoming emails are equally distributed to backups to prevent one employee from taking on too much work. For sales teams, it means increasing pipeline coverage. For customer success, this means increasing the percentage of customers that are followed up with.

Find New Backup if Existing One is OOO

Snoooz will detect if your desired backup is also away from work and will automatically find a replacement.

Prevent contraction and downgrades
and boost your win rates.

Coverage Plans

Prevent contraction and downgrades and boost your win rates by having your employees create coverage plans with detailed notes and action items specific to certain customers or leads.