%20(1).png "Built for Teams (2) (1)")
Improve Employee Experience
Reduce attrition and prevent burnout by encouraging self-care and allowing your employees to fully enjoy their time off without having to worry about their customers.
Foster a Healthy Work Environment
Create a culture focused around well-being, self-care, and work/life balance all while knowing your customers and prospects are well taken care of.
Boost Employee Performance
Having a bonafide out-of-office protocol means your employees can recharge and fully disconnect from their work, boosting their performance in the long run.
.png "Automation Hero (1)")
.png "Queues & Plans - Human Resources (1)")
Coverage that allows your employees to fully disconnect.
Backup Queues
Assign each of your OOO employees one of their colleagues as a backup for incoming emails, or set up a backup queue with multiple team members. Workloads will be distributed fairly via round robin.
Coverage Plans
Allow your employees to create plans before going OOO with detailed notes and actions items specific to certain customers. These plans are shared with backups when someone goes OOO and helps at-work employees take care of their OOO colleagues customers with ease.
.png "Rules - Solutions (1)")
Automations that care of your customers' needs.
Rules
Segment and distribute your OOO employees' incoming emails by customer, by issue, by keyword, or even by sentiment so that their at-work colleagues can take care of their customers accordingly.
Auto-Forwarding
Copy backups directly on every inbound message so that your customers don't have to copy and paste contact info into a new email thread.
%20(1).png "Employee Management (3) (1)")
Management tools that improve work/life balance.
OOO Tools for People Managers
Create a culture focused on well-being and self-care by empowering your people leaders to manage their team's out-of-office headaches with ease with powerful team management tools.
%20(1).png "More Powerful than Gmail - Customer Success (3) (1)")